Our Perspective

Strategic Advisory. Global Scale. Local Accountability.

TechIntro is a boutique consultancy specialising in the digital modernisation of healthcare.
We move beyond traditional IT support to provide strategic advisory that aligns technology with clinical excellence.

Our identity is defined by a hybrid delivery model where onshore architectural leadership and local accountability meet the technical depth of our offshore development centers. This approach ensures high-touch partnership while maintaining the scalability and efficiency required to modernise complex enterprise healthcare environments.

We do not just solve technical problems; we engineer the foundations of modern care.

Our Mission

Empowering Patient Centric Innovation.

Our mission is to dismantle the barriers to healthcare interoperability. By championing open standards and FHIR-native architectures, we empower healthcare organisations to unlock the latent value of their data. We are committed to building a future where information flows seamlessly across the continuum of care, ultimately improving provider efficiency and elevating patient outcomes.

Our Expertise

A Hybrid Model for Modern Healthcare.

TechIntro combines deep healthcare domain expertise with modern technology delivery to help organisations build connected, intelligent and future ready digital health ecosystems. Our specialists deliver healthcare interoperability, FHIR, HL7 and API integration solutions that enable seamless information exchange across clinical, operational and consumer health platforms.

We help organisations accelerate innovation through AI consulting, Agentic AI implementation and process optimisation. From AI strategy and governance to intelligent automation, autonomous agents and workflow orchestration, we deliver practical solutions that improve efficiency, enhance decision making and unlock measurable business value.

Our flexible onshore offshore delivery model combines Australian healthcare expertise with a skilled global engineering capability, enabling cost effective delivery without compromising quality. With expertise across Java, .NET, React, Python, Azure, AWS, Google Cloud Platform, OpenAPI, Claude, n8n, Temporal and a broad ecosystem of AI platforms, frameworks and automation technologies, we deliver scalable solutions from strategy and architecture through to implementation, testing and ongoing support.

Strategic Advisory

TechIntro provides the strategic framework and technical execution necessary to thrive in an era of connected and intelligent healthcare. Our hybrid expertise combines healthcare interoperability, cloud engineering, AI consulting and Agentic AI implementation to help organisations accelerate digital transformation while maintaining security, compliance and clinical trust.

We deliver digital resilience through advanced cybersecurity and vendor neutral, cloud first healthcare architectures. Our interoperability specialists help organisations transition from legacy systems to modern FHIR native ecosystems, enabling seamless information exchange and connected care.

From AI strategy and adoption to intelligent automation and Agentic AI solutions, we help organisations improve efficiency, accelerate innovation and unlock the full value of their digital health investments.

Strategy, Roadmap & Tooling

Navigating Transformation with Strategic Certainty.

Digital transformation is a strategic mandate, not an IT project. Our advisory services are designed to navigate the complexities of modern healthcare ecosystems with clarity and precision. We conduct strategic assessments to identify the fastest path to interoperability and ROI, creating tailored modernisation roadmaps that future-proof your organisation against evolving national and international standards. Through thoughtful orchestration, we design the technical stack that supports sustainable, patient-centric delivery.

FHIR® Consultation

Unlocking Data Value via HL7® FHIR®.

We view HL7® FHIR® as a strategic asset rather than a technical requirement. We guide organisations in adopting FHIR to enable true data liquidity and unlock new avenues for innovation.

With a proven track record across government and private sectors, we deliver tailored solutions including:

  • Designing and deploying new FHIR® Implementation Guides
  • SMART on FHIR™ integration for secure, standards-based app connectivity
  • Building and integrating FHIR® Structured Data Capture (SDC) and questionnaires
  • Supporting FHIR® Messaging and Subscription workflows
  • Enabling CDS Hooks™ for clinical decision support integration
  • Handling Bulk Data Import/Export for scalable data exchange
  • Providing expert consultation on the International Patient Summary (IPS)

    • Cyber Security & Trust

    Securing the Future of Connected Care.

    In a borderless digital health environment, security is the foundation of trust. Our onshore leadership conducts holistic risk assessments that span governance, infrastructure, and operational workflows.

    Our Cyber Security consulting service suite includes:

  • Application, Web, Network, Cloud Security Assessment
  • IS audit, ISO readiness assessment
  • PCI DSS compliance review
  • GDPR review
  • Vulnerability and Penetration Testing
  • Identity and Access Management
  • Data Security and Data Loss Prevention
  • Firewall Security Optimisation

    • Our focus remains on continuous resilience, providing vulnerability management designed for high-availability clinical systems.

    AI Intelligent Automation

    Accelerating Transformation and Reducing Friction.

    TechIntro harness the power of AI to transform the way software is built, tested and deployed. By embedding automation across the entire delivery lifecycle, we help organisations deliver faster, reduce errors and innovate at scale.

    Our AI-Powered Automation Services:

  • Accelerate development with AI-assisted coding tools that generate high-quality, maintainable code.
  • Streamline CI/CD pipelines with AI that predicts build failures, automates deployments and optimises infrastructure.
  • Ensure quality at speed with smart test case generation, automated regression testing and defect prediction.
  • By combining AI with proven delivery practices, we help enterprises achieve shorter release cycles, lower costs and higher reliability

    • Ecosystem Engineering

    We specialise in delivering robust, standards-aligned solutions leveraging HL7® FHIR®, Smart-On FHIR, HL7 v2, and other healthcare interoperability frameworks. We focus on providing tailored solutions that meet the unique needs of each client.

    Our support doesn't end with implementation. TechIntro offers ongoing assistance and maintenance to ensure that your systems remain effective and up-to-date.

    Interoperability Orchestration

    Seamless Data Liquidity.

    We specialise in creating integrated health ecosystems where data moves with purpose.
    Our hybrid integration teams blend deep domain knowledge with technical precision to achieve true interoperability.
    We orchestrate the transition from legacy HL7 v2 systems to real-time, API-driven FHIR environments, ensuring seamless data exchange between EMRs, laboratories, and patient-facing applications to improve workflow efficiency.

    Digital Product Engineering

    Clinical-Grade Performance by Design.

    We design and build high-impact digital products that enhance clinical workflows and patient engagement. Our development philosophy is rooted in human-centered design and built on future-ready technology stacks.

    Whether we are creating intuitive dashboards that reduce cognitive load for providers or secure, cloud-native applications designed for enterprise healthcare, we ensure every product delivers a superior user experience and measurable clinical results.

    Whether you’re in health, finance, education or logistics, TechIntro helps you create impactful digital products that drive real results.

    Operational Resilience

    Proactive Management and Absolute Peace of Mind.

    Our managed services act as a strategic extension of your organisation. We ensure that your digital infrastructure is not just operational, but optimised for performance and security.

    Through continuous monitoring and proactive incident response, we minimise clinical disruption and manage the evolution of your systems to ensure they remain compliant and competitive in a fast-changing market.

    Training

    Strategic transformation requires a workforce equipped for the future. We provide training programs designed by industry practitioners to bridge the skill gap in modern healthcare standards.

    Our curriculum ranges from high-level FHIR strategy for stakeholders to deep dive technical implementation for developers, offering virtual, purpose built training that is directly aligned with your specific organisational goals.

    Introduction To FHIR®

  • Overview: A beginner-friendly introduction to HL7® FHIR®, designed for both technical and non-technical participants.
  • Prerequisites: No prior FHIR knowledge or core technical skills required. A background in healthcare is beneficial but not mandatory.
  • Duration: 4 hours total (delivered over 2 days, 2 hours per session).

    • FHIR® For HL7 v2 Partners

  • Overview: Designed specifically for organisations familiar with HL7 v2, this session introduces the fundamentals of HL7® FHIR® and how it complements and extends legacy integration approaches.
  • Prerequisites: Understanding of HL7 v2 concepts is helpful. No prior FHIR experience required.
  • Duration: 3 hours total (delivered over a single session).

    • FHIR® For Techies

  • Overview: A hands-on session tailored for developers and technical professionals looking to dive deeper into HL7® FHIR®. This session explores key specifications, RESTful architecture, and how to work with FHIR resources in real-world scenarios.
  • Prerequisites: Prior experience with RESTful APIs, XML, and JSON is required. Basic understanding of FHIR concepts is recommended.
  • Duration: 4 hours total (delivered over 2 days, 2 hours per session).

    • Custom FHIR® Training

    Looking for a training program tailored to your team’s needs?

    TechIntro offers fully customised virtual HL7® FHIR® training, purpose-built for your organisation.

    Whether you're upskilling developers, analysts, integration teams, or non-technical stakeholders, we tailor the content to match your goals. Topics may include FHIR fundamentals, resource modelling, SMART on FHIR, implementation guides, security, and hands-on API development.

    👉 Let’s design the right training for your team. Contact us to get started.

    Product

    My Patient Summary is designed to provide a concise, portable, and standards-based view of a patient’s essential health data making it accessible across care settings and national borders. Built using the SMART on FHIR framework and following the FHIR International Patient Summary (IPS) standard, the app ensures secure, interoperable access to patient records through modern APIs and authentication protocols.

    The application supports structured data visualisation of key IPS sections, including medications, allergies, problems, immunisations, and procedures, offering clinicians a clear and consistent snapshot of a patient’s medical history. It can be embedded within EHR systems or used as a standalone tool, facilitating improved care coordination, especially during transitions of care and cross-border services.

    My Patient Summary

  • TechIntro's ‘My Patient Summary’, a Smart-on-FHIR App that can be launched from any Smart supported system to view Patient Summary (IPS).
  • The App can generate a IPS FHIR document even if the launching server doesn’t support $summary operation.
  • A FHIR based Intermediary which can be used as a plugin to communicate with FHIR and non FHIR servers which doesn’t support $summary or FHIR document or FHIR transaction model.

    • Access the demo Smart On FHIR App: My Patient Summary.

    Use the demo SHL Viewer App: My Health Summary View.


    Connect


      Ignite Your Strategic Transformation

      Let's Navigate the Complexity of Digital Health Together.

      Ready to move beyond technical limitations and toward clinical intelligence? Whether you are beginning your FHIR®© journey or looking to optimise an existing architecture, our team is ready to help you navigate the complexity.

      Level 1, 60 Martin Place, Sydney, New South Wales, 2000, Australia
      info@techintro.com.au

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